[Etiquette & Personal Branding Expert] [Customer & Brand Centricity Ignitor]

Koos Louw, widely known as K-Lo, is an expert in etiquette and igniting personal brands, helping corporates and retail clients with customer-centricity [CRM] and customer-experiential solutions [CRX].

As a highly energised public speaker, Koos Louw brings together his unique experience and comprehension to deliver a series of highly energised keynotes on the following subject matters:

Global captains of industry, high net worth individuals, luxury brands and corporate clients all trust Koos Louw implicitly when it comes to these disciplines.

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

About Koos Louw

Koos Louw is trained and licensed by The Protocol School of Washington, USA.

Koos Louw is trained by The British School of Etiquette, London.

Koos Louw is a member of PDI-POA : Protocol and Diplomacy International – Protocol Officers Association.

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Koos Louw is a Qualified Professional Member of the USA National Speakers Association [NSA].

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Koos Louw is a contributing columnist on Social IQ for the award-winning, upmarket lifestyle magazine — DEKAT.

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Are you looking for a head start in business and socially to lead the pack instead of being a follower?

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Call me on +27 82 882 9144

[Knowledge is Power]
When in China, do not flip a fish while eating - it is said to bring bad luck to you.
[Knowledge is Power]
Nigerians prefer formal forms of address [Mr. + Surname, Mrs. + Surname, Director + Surname, Mr CEO + Surname].
[Knowledge is Power]
When in Italy, never have a milk-based beverage after a meal. Milk hinders digestion.
[Knowledge is Power]
It is not etiquette to shake hands when seated - ladies included.
[Knowledge is Power]
When conducting business in China, avoid asking questions where your Chinese counterpart has to answer "No".
[Knowledge is Power]
When you are seated on the aisle, you should exit your seat the moment the aircraft has come to a complete stop, to allow your fellow middle seat and window seat passengers to exit their seats and be able to retrieve their luggage.