[Etiquette & Personal Branding Expert] [Customer & Brand Centricity Ignitor]

Koos Louw, widely known as K-Lo, is an expert in etiquette and igniting personal brands, helping corporates and retail clients with customer-centricity [CRM] and customer-experiential solutions [CRX].

As a highly energised public speaker, Koos Louw brings together his unique experience and comprehension to deliver a series of highly energised keynotes on the following subject matters:

Global captains of industry, high net worth individuals, luxury brands and corporate clients all trust Koos Louw implicitly when it comes to these disciplines.

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

About Koos Louw

Koos Louw is trained and licensed by The Protocol School of Washington, USA.

Koos Louw is trained by The British School of Etiquette, London.

Koos Louw is a member of PDI-POA : Protocol and Diplomacy International – Protocol Officers Association.

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Koos Louw is a Qualified Professional Member of the USA National Speakers Association [NSA].

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Koos Louw is a contributing columnist on Social IQ for the award-winning, upmarket lifestyle magazine — DEKAT.

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Are you looking for a head start in business and socially to lead the pack instead of being a follower?

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Call me on +27 82 882 9144

[Knowledge is Power]
The highest ranking person should offer a business card first. If not, the lower ranking person should ask permission to present a business card - "Mr Mandela, may I please offer you my business card".
[Knowledge is Power]
Avoid shrugging your shoulders in a Chinese business meeting if you want to indicate you don't know - as this will be interpreted as disdain or contempt.
[Knowledge is Power]
Avoid the colours black and purple when in Brazil - they are associated with funerals.
[Knowledge is Power]
When in China, handle those chopsticks well! Pointing them at somebody is considered rude.
[Knowledge is Power]
Never write on someone's business card in their presence.
[Knowledge is Power]
When on a business trip in the USA, plain speaking is very important. Avoid formalities.