[Etiquette & Personal Branding Expert] [Customer & Brand Centricity Ignitor]

Koos Louw, widely known as K-Lo, is an expert in etiquette and igniting personal brands, helping corporates and retail clients with customer-centricity [CRM] and customer-experiential solutions [CRX].

As a highly energised public speaker, Koos Louw brings together his unique experience and comprehension to deliver a series of highly energised keynotes on the following subject matters:

Global captains of industry, high net worth individuals, luxury brands and corporate clients all trust Koos Louw implicitly when it comes to these disciplines.

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

[B.Q.]™ and [S.Q.]™ Training Intervention Modules

About Koos Louw

Koos Louw is trained and licensed by The Protocol School of Washington, USA.

Koos Louw is trained by The British School of Etiquette, London.

Koos Louw is a member of PDI-POA : Protocol and Diplomacy International – Protocol Officers Association.

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Koos Louw is a Qualified Professional Member of the USA National Speakers Association [NSA].

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Koos Louw is a contributing columnist on Social IQ for the award-winning, upmarket lifestyle magazine — DEKAT.

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Are you looking for a head start in business and socially to lead the pack instead of being a follower?

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Call me on +27 82 882 9144

[Knowledge is Power]
When hosting guests in a restaurant, never offer your guests a "drink", instead offer them a "beverage".
[Knowledge is Power]
Mind your scent when flying because of the confined space. An overpowering fragrance is as off-putting as an old coffee breath or a day-old, foul underarm smell.
[Knowledge is Power]
It is not etiquette to order cocktail style beverages with umbrellas, stirrers, straws and cherries at a dining table.
[Knowledge is Power]
When in Brazil, avoid gift wrapping in yellow or green, as these colours are associated with the national flag.
[Knowledge is Power]
Always offer your business card before taking your seat at the beginning of a meeting. And never across a meeting table; rather walk around.
[Knowledge is Power]
When conducting business in China, avoid asking questions where your Chinese counterpart has to answer "No".